Freshchat Trial

 
From: comms@PROTECTED
Subject: Freshchat Trial
Date: July 12th 2018

I-Next has been run on a ‘work anywhere’ ethos for almost 10 years now. We have all of our systems in the cloud and have had teams working ,very successfully,  around the globe for all of that time. 

One of our primary tools for cooperative working has been our secure, internal, instant messaging system which we use constantly throughout the working day. The only drawback to this system has been that it is only for our internal staff. We have looked for ‘sensible’ customer and public facing systems not no avail … until now.

I’m pleased to tell you that we are trialling Freshchat on our site and our Access Portal to enable our partners to chat with us when needed. We hope that this will add an extra dimension to our expert support services. The chat window can be opened on our site by clicking the chat logo in the bottom right of the screen.

Feel free to drop by and say hello!

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